I was on the 6th floor our first night in Hanoi... and after our trip to Sapa, I was on the 2nd floor, overlooking the main road. I did have to struggle a bit to be given a room with a window, as I paid extra for through Agoda... but each time the staff did come through in the end with a window-room (thankfully!).
The breakfast included in the cost of the room was great...
...and came with a nice message for the morning too!
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